United Workflows is an AI and automation consultancy for SMEs. We work with you to understand your operations end-to-end, find where manual work is slowing you down, and build the automations that remove it — at a fixed price, live in weeks.
Most automation consultants sell you a platform, then work backwards. We start with your process — mapping it end-to-end before recommending a single tool. That changes what gets built, and whether it actually gets used.
Our founder spent years running complex, high-volume operations inside one of the world's largest technology and logistics companies — managing HR and recruitment at scale across multiple UK sites and leading multi-million pound transformation projects across Europe.
That background isn't a technology story. It's an operational one. Years of dealing with broken handoffs, manual admin at volume, and processes that looked fine on paper but fell apart in practice. That's the lens we bring to every client engagement.
When we review your processes, we're not looking at them as a developer would. We're looking at them the way an operator does — asking where the manual work creeps in, where the handoffs break, and where AI or automation would actually make a difference versus just adding complexity.
That means sharper scoping, fewer surprises, and automations your team will actually use. Fixed prices, clear timelines, no technical knowledge required on your side.
You work directly with the person who scopes, builds, and supports your solution. No account managers, no handoffs, no one relaying messages between you and the work.
We handle everything from discovery through to live automations. No handoffs, no gaps, no "that's not our part."
Every project is quoted upfront at a fixed price. You know exactly what it will cost before we start.
You work directly with the person building your solution. No account managers, no offshore handoffs.
We're not here to build impressive technology. We're here to reduce your admin, speed up your service, and lower your costs.
We review your processes, identify the manual work, and build the automations that remove it. Here's what that looks like in practice:
The person who'll actually work on your project (not just sell it to you).
Founder & Business Automation Consultant
“I know what it looks like when a process that works fine on paper falls apart under real operating conditions. I know where the manual work hides, what coordination overload costs at volume, and which automations actually fix the problem versus which ones just move it around. That's what years in the engine room gives you.”
Matt spent years running complex operations inside one of the world's largest technology and logistics companies — managing high-volume processes across multiple UK sites and leading multi-million pound transformation projects across Europe. He built United Workflows to bring that operational experience directly to growing SMEs.
With degrees in HR, Business, and Finance, plus APM project management certification, Matt combines deep knowledge of how businesses actually operate under pressure with the technical capability to build automations that fix the right problems properly.
“I'm not coming to this from a technology background. I'm coming to it from years of running operations where the manual work was the enemy — and learning exactly which parts automation can actually solve.”